General and product support
Help with the Alpha website, product access, accounts, Alpha Terminal, Ask Alpha, ratings, reports, API, or MCP.
info@alpha.acSupport
Alpha Support
Get help with Alpha products, access, accounts, membership, billing, privacy, security, or service availability.
Get help
Start with the right support channel.
Include the email associated with your account, the relevant page or product, and a brief description of the issue. Do not send passwords, API keys, access tokens, or other secrets.
Council membership and billing
Questions about Alpha Council membership, invitations, checkout, renewal, or membership billing.
membership@alpha.acPrivacy and security
Privacy questions, data requests, security reviews, or suspected vulnerabilities.
privacy@alpha.acService availability
Check Alpha’s current service status.
Review public site status and machine-readable health endpoints before reporting an availability issue.
Additional resources
Documentation and trust resources.
Use the Trust Center for security and privacy materials, or the API documentation for programmatic access.